Are you in the middle of a case and your attorney is not picking up the phone? Have you left messages, sent texts, letters, e-mails or even a fax without hearing a response? Do not panic just yet because there could be a simple explanation for this.


A lawyer is required under law to communicate to their client according to Rule 1.4 of the American Bar Association’s Model Rules of Professional Conduct. This means that the representative must keep their client promptly informed about the status of a case and reply to reasonable requests for information.


So if your request meets those stipulations, are you right to be concerned about communication that is not being responded to? Here we will discuss scenarios as to why an attorney might not be returning your calls.

No News To Report


Lawyers are obliged to keep you up to date on events and updates to a case, yet if there is no such development, they are not obliged to explain anything. Sometimes it will just be the client’s compulsion or anxiety to see if an update has occurred, but there will be flat spots when a case remains stationary.

Too Busy


Unless you have paid top dollar for the best representation on the market, then chances are your lawyer will be juggling various cases simultaneously. That is not to say you are not deserving of their full attention, yet a practice will only have so many lawyers on hand, stretching their individual resources and that of the firm.

Poor Communication From The Client


Bad habits can be set early should the other party also not exercise their due diligence. When a lawyer gives a series of recommendations and requirements that they want the client to abide by, then that should be respected. In the event that they fail to do so, then trust can be eroded and therefore the representative might not be inclined to respond to messages straight away. Communication is a two-way street, so perhaps it is worthwhile looking inward before projecting outward first.

Dreading a Bad Verdict


Attorneys are still people at their core and they will have empathy and professional pride in their work. There are some occasions depending on the individual when the attorney has been presented with evidence that will essentially confirm a lost case, or when their own evidence proves to be insufficient or invalid. In those circumstances, sometimes a lawyer might not be in a rush to communicate that to the client.